Extreme Networks Ridgeline Guide Specifications

Ridgeline Installation andUpgrade Guide

3 Enter your name, company information, and similar information, and an e-mail address to whichyour license key should be sent.Your evaluation license

2 Downloading Ridgeline SoftwareOverviewDetermining Device Serial NumbersProviding Serial Numbers to Extreme Networks eSupportThis chapter explains ho

Determining Device Serial NumbersThe serial number for a device appears in the Device Properties window. To display this window, in thenavigation pane

Figure 3: Device Details Report1—Chassis part number2—Device serial numberFigure 4: All Cards Card Summary ReportProviding Serial Numbers to Extreme N

1 Go to www.extremenetworks.com/go/esupport.htm and log on to the eSupport page with youreSupport user ID and password.Figure 5: eSupport Log on Page2

3 In the Serial # box, type the serial number of the device or module, and then click SoftwareDownloads.NoteFor chassis devices, you must provide the

4 Accept the terms of the software license agreement and click Submit.Figure 8: Software License AgreementA table of the software versions available f

5 In the Ridgeline Firmware Manager, select one of the software versions listed in the eSupport table.When you do this, the software image is download

3 Installing the Ridgeline 4.0 ServerInstallation OverviewInstalling the Ridgeline ServerAdding or Upgrading License KeysStarting and Stopping the Rid

Ridgeline 4.0 Device Inventory LimitRidgeline 4.0 permits you to manage a maximum of 300 devices in inventory.This could be significant if you are upg

Copyright ©© 2013 Extreme Networks, Inc. All Rights Reserved.Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of

Installing the Ridgeline ServerCautionIf you have a previous version of Ridgeline with an inventory of managed devices thatexceeds 300, see Ridgeline

4 Click Next. The Ridgeline 4.0 license agreement dialog box appears (see the following figure)Figure 12: Ridgeline 4.0 License Agreement Dialog Box5

7 Click Next. The Ridgeline 4.0 installation client IP address dialog box appears (see the followingfigure).Figure 14: Ridgeline 4.0 Installation Clie

9 Click Next. The Ridgeline 4.0 installation database migration decision dialog box appears (see thefollowing figure).CautionIf you have a previous ve

11 Click Next. The Ridgeline 4.0 installation review settings dialog box appears (see the followingfigure).Figure 16: Ridgeline 4.0 Installation Revie

12 Review the settings, and then click Install. The Ridgeline 4.0 installation progression dialog boxappears (see the following figure).Figure 17: Rid

13 In Step 10 if you chose to migrate your database, the migration tool appears. Make selections for thefollowing (for detailed instructions about how

14 Click Start Migration.The following occurs while migrating the database:•Visual C++ redistributable 2010 is installed/upgraded as part of PostgreSQ

15 Click Next. The Ridgeline 4.0 VM tracking feature alert dialog box appears (see the following figure).Figure 20: Ridgeline 4.0 VM Tracking Feature

17 Click Install license if you entered license key(s); otherwise, click Cancel. The Ridgeline 4.0installation success dialog box appears (see the fol

Table of ContentsChapter 1: Installation Overview 4Installation Overview 4System Requirements 6Upgrading Ridgeline to a Service Pack Release 8Obtainin

18 Click Next. The Ridgeline 4.0 installation system restart dialog appears (see the following figure).Figure 23: Ridgeline 4.0 Installation System Re

Figure 24: Ridgeline 4.0 Installation Settings Dialog Box.1 Click Next. The Ridgeline 4.0 installation destination folder dialog box appears (see the

2 Click Next. The Ridgeline 4.0 installation Windows services start-up dialog box appears (see thefollowing figure).Figure 26: Ridgeline 4.0 installat

Performing a Remote Database MigrationUse remote migration if the source release (either Ridgeline 3.0 or 3.1) and target release (4.0) areinstalled o

Adding or Upgrading License KeysThe License Manager installs new or upgrade Ridgeline license keys. You can run the License Managerat any time after i

2 Enter the 14-character license key(s) in the appropriate box(es), and then click Install license.A message appears telling you if the installation w

Table 2: Linux Start-up and Shutdown Commands for Ridgeline 4.0Command Function UsageRidgelineDB40 start Start RidgelineDB NoneRidgelineDB40 stop Stop

Configuring the Ridgeline Server for NATed Client ConnectionsIf clients are connecting to the Ridgeline server through a connection that uses Network

To configure Ridgeline for multi-homed servers:1 Stop the Ridgeline server. See Stopping the Server on Windows.2 Start the Ridgeline Server Setup Util

Installing Alternative Viewers and Difference ViewersRidgeline provides a view feature, for viewing configuration files, and a Diff feature that allow

1 Installation OverviewInstallation OverviewSystem RequirementsUpgrading Ridgeline to a Service Pack ReleaseObtaining a License Key for the Ridgeline

The Ridgeline SSH Enabling KeyRidgeline’s SSH2 capability can be enabled by installing the Ridgeline SSH enabling key. This modulemust be downloaded f

2 Exit all clients.3 Click Start > Programs > Extreme Networks > Ridgeline 4.0 > Uninstall to start the uninstall process.The Uninstall Ri

5 You are asked if you want to remove logs, database, and backups. Chose one of the following:•Yes, remove everything—Removes the program and all data

9 Click Done.Figure 32: Ridgeline 4.0 Un-removed Items Dialog BoxUninstalling the Server on LinuxTo remove the Ridgeline server software:1 Stop the Ri

4 Starting the Ridgeline 4.0 ClientAbout the Client Initialization ProcessStarting the Client ProgramDisabling Installation of Desktop ShortcutsConfig

2 Enter the URL for your Ridgeline server, in the form:http://<host>:<port>/Replace <host> with the name or IP address of the system

5 (Optional) If you are planning to manage the virtual machines present in the Microsoft SystemCenter Virtual Machine Manager (SCVMM), you must instal

Disabling Installation of Desktop ShortcutsAs part of the Ridgeline client initialization process, a shortcut may be installed on your desktop. Thedes

To download and install the JRE plug-in, go to the Sun website at: www.java.com/en/download/manual.jspFor Windows, you can download either the Online

5 Upgrading the Ridgeline SoftwareRidgeline Software Upgrade OverviewInstalling a Service Pack ReleaseThis chapter describes how to upgrade the Ridgel

•A SSH enabling key, which enables Ridgeline to use SSH2 instead of Telnet to communicate to thedevices Ridgeline manages (assuming the devices are en

Service packs can only be installed on their applicable base version of Ridgeline. You cannot install aservice pack meant for a certain base version o

6 Click Next. The Ridgeline installation welcome dialog box appears (see the following figure). Exit allprograms before continuing to install the soft

8 If you agree to the terms of the Ridgeline software license agreement, click I accept the terms of theLicense Agreement, and then click Next.The Rid

9 Click Install.The Ridgeline progress indicator dialog box shows the progress of the software installation (see thefollowing figure).Figure 39: Ridge

10 Click Done.11 Restart Ridgeline services (see Starting the Server on Windows).After the installation is complete, details about the installation pr

5 Click Uninstall.The Ridgeline uninstall progress dialog box shows the files and features being removed and aprogress bar (see the following figure).

7 Restart Ridgeline services (see Starting the Server on Windows).After uninstalling, details about the process are in a log file Ridgeline4.0_Install

2 Exit all Ridgeline clients.3 Stop Ridgeline services and database engines if they are running (see “Stopping the Server onLinux).4 Back up your data

4 Open a command shell and run Uninstall Ridgeline <v> Service Pack <n>.bin,where <v> = the Ridgeline base version, and <n> =

5 Click Uninstall.The Ridgeline uninstall progress dialog box shows the files and features being removed and aprogress bar (see the following figure).

•Reduce your inventory of managed devices to 300, or fewer, prior to upgrading.•Choose not to migrate your database when performing the upgrade instal

6 Click Done.7 Restart the Ridgeline server and the database engine (see Starting the Server on Linux).Upgrading the Ridgeline Software Ridgeline Inst

IndexAactivation key 10Eevaluation copylicense 9, 10JJava runtime package 6, 7Llicense keyactivation key 10licensingobtaining a permanent license 10ob

•Windows Vista, Windows XP Professional with SP1 or later, Windows 2003 server, Windows 2008server, Windows 7 (Ridgeline 32-bit version only) running

•A monitor that supports at least 1024 x 768 resolution and 16-bit color. Your system display settingsmust be set for at least 65536 colors.•512 MB RA

After you upgrade the Ridgeline 4.0 server to a service pack release, if any files are necessary to run theRidgeline client on your system, they are d